Privacy policy
Last updated: March 1, 2026
This Privacy Policy describes how Hajde Zemer (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hajde-zemer.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
- Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors, independent contractors, or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). These service providers may be located in the United States or internationally, and are contractually required to protect your information consistent with this Privacy Policy.
- With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as name, e-mail address and phone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete: You may have a right to request that we delete personal information we maintain about you.
- Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Data Retention
Effective February 17, 2026
We retain your personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Specific retention periods are as follows:
- Order and transaction data: 7 years from the date of transaction (tax and accounting compliance)
- Account information: For the duration of your active account, plus 30 days after deletion request
- Customer support communications: 3 years from the date of last interaction
- Marketing and email preferences: Until you unsubscribe or request deletion
- Usage data and analytics: 26 months from the date of collection
- Cookies and tracking data: Maximum 13 months, or until you clear your browser data
After the applicable retention period expires, we securely delete or anonymize your information. You may request earlier deletion at any time by contacting us (see Contact Information below).
Third-Party Service Providers
Effective February 17, 2026
We believe in transparency about who receives your data. The following categories of third-party service providers may process your personal information on our behalf:
| Provider Category | Company | Purpose | Data Shared |
|---|---|---|---|
| E-Commerce Platform | Shopify Inc. | Store hosting, order processing, payments | Order details, contact info, payment confirmation |
| Payment Processing | Shopify Payments (Stripe) | Payment authorization and fraud screening | Payment card details, billing address |
| Email Marketing | Klaviyo | Marketing emails, abandoned cart recovery | Email address, name, purchase history, browsing behavior |
| Analytics | Google Analytics | Website traffic analysis and optimization | Usage data, device info, IP address (anonymized) |
| Shipping & Fulfillment | Third-party logistics providers | Order fulfillment and delivery | Shipping address, name, order contents |
| Customer Service | Internal team via Telegram-based system | Customer support and inquiry resolution | Name, email, order history, support messages |
We do not sell your personal information to data brokers. When we use the term "sold" or "shared" elsewhere in this policy, we refer specifically to the sharing of identifiers and usage data with advertising platforms for targeted advertising purposes, which you may opt out of at any time.
Artificial Intelligence and Automated Systems
Effective February 17, 2026
We use artificial intelligence (AI) technologies to improve our services. In the interest of transparency, we disclose the following:
- Customer Service Assistance: We use AI-powered tools (including systems built on Anthropic Claude, Google Gemini, and OpenAI technologies) to help draft responses to customer inquiries. All AI-generated customer communications are reviewed or supervised by our human team before sending. Our AI service providers process data in accordance with their respective data processing agreements and privacy commitments, and do not use your personal data to train their models.
- Email Drafting: AI assists in drafting bilingual (English and Albanian) email responses to customer questions about orders, shipping, and products. A human team member reviews and may edit these drafts before they are sent.
- Product Recommendations: We may use browsing and purchase data to suggest relevant products. These recommendations are generated algorithmically and do not involve profiling that produces legal or similarly significant effects.
- Fraud Detection: Our payment processor (Shopify Payments / Stripe) uses automated systems to screen transactions for potential fraud. Orders flagged by these systems are reviewed by our team before any action is taken.
No AI system we use makes fully automated decisions that produce legal effects or similarly significant effects on you without human oversight. You have the right to request information about the logic involved in any automated processing that affects you, and to request human review of any decision.
Automated Decision-Making and Profiling
Effective February 17, 2026
Under the EU General Data Protection Regulation (GDPR) Article 22, you have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significant effects on you.
We currently use the following forms of automated processing:
- Fraud screening: Automated risk scoring on orders (via Shopify/Stripe). High-risk orders are flagged for manual review — no order is automatically cancelled without human involvement.
- Marketing segmentation: We group customers by purchase history and engagement level to send more relevant marketing communications. This does not affect pricing, product availability, or your rights as a customer.
If you believe an automated decision has unfairly affected you, you may contact us to request human review. We will respond within 30 days.
U.S. State Privacy Rights
Effective February 17, 2026
In addition to the rights described above, residents of certain U.S. states have additional privacy rights under their respective state laws. This section applies to residents of California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Indiana (INCDPA), Kentucky (KCDPA), Rhode Island (RIDTPPA), and other states with comprehensive privacy legislation in effect as of 2026.
Your Additional Rights
- Right to Know: You may request a detailed accounting of the categories and specific pieces of personal information we have collected, the sources of that information, and the business purposes for collection.
- Right to Delete: You may request deletion of personal information we have collected, subject to certain legal exceptions (e.g., tax record retention).
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt Out: You may opt out of the "sale" or "sharing" of your personal information for targeted advertising purposes. To exercise this right, contact us at the email address below or use the Global Privacy Control (GPC) signal in your browser, which we honor.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. You will receive the same service and pricing regardless of whether you exercise these rights.
Categories of Information Collected (Past 12 Months)
| Category | Collected | Sold/Shared for Advertising | Disclosed to Service Providers |
|---|---|---|---|
| Identifiers (name, email, address, phone) | Yes | Yes (advertising platforms) | Yes |
| Commercial information (purchase history) | Yes | Yes (advertising platforms) | Yes |
| Internet/network activity (browsing, clicks) | Yes | Yes (analytics/advertising) | Yes |
| Geolocation (approximate, via IP) | Yes | No | Yes |
| Payment information | Yes | No | Yes (payment processor only) |
Rhode Island Residents
Under the Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA), we are required to clearly identify every category of third party to whom we may sell or share personally identifiable information. Please refer to the "Third-Party Service Providers" table above for a complete list. We share identifiers and commercial data with advertising platforms (Meta, Google) for targeted advertising, which you may opt out of at any time.
Indiana and Kentucky Residents
Under the Indiana Consumer Data Protection Act (INCDPA) and Kentucky Consumer Data Protection Act (KCDPA), we practice data minimization — collecting only information that is adequate, relevant, and reasonably necessary for the purposes disclosed in this policy. We obtain opt-in consent before processing sensitive data, including precise geolocation or data revealing ethnic origin.
To exercise any of these rights, contact us at the email address in the Contact Information section below. We will verify your identity before processing your request and respond within 45 days (or 30 days where required by your state's law).
Accessibility
Effective February 19, 2026
Hajde Zemer is committed to ensuring digital accessibility for all users, including individuals with disabilities. We design and maintain our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and the Americans with Disabilities Act (ADA) Title III, as applicable to digital commerce.
Our ongoing accessibility efforts include:
- Regular review and testing of our website against WCAG 2.1 Level AA criteria
- Use of accessible design practices, including sufficient color contrast, keyboard navigability, and screen reader compatibility
- Training for our team on accessibility best practices
- Prompt response to accessibility feedback from our users
If you experience any difficulty accessing any part of our website, or if you have suggestions for improving accessibility, please contact us at hajdezemerofficial@gmail.com. We welcome your feedback and will make reasonable efforts to address your concerns and provide the information or service you need through an accessible alternative.
Legal Basis for Processing (GDPR Article 13)
Effective March 1, 2026
Here's what we process and why:
| Processing Activity | Legal Basis | Details |
|---|---|---|
| Order fulfillment and delivery | Contract performance (Art. 6(1)(b)) | Necessary to fulfill your purchase |
| Payment processing | Contract performance (Art. 6(1)(b)) | Required to complete your transaction |
| Tax and accounting records | Legal obligation (Art. 6(1)(c)) | Required by tax law (7-year retention) |
| Fraud prevention | Legitimate interest (Art. 6(1)(f)) | Protecting our business and customers |
| Marketing emails | Consent (Art. 6(1)(a)) | Withdraw anytime via unsubscribe |
| Website analytics (GA4) | Consent (Art. 6(1)(a)) | Only with your cookie consent; denied by default |
| Targeted advertising (Meta Pixel) | Consent (Art. 6(1)(a)) | Only with your cookie consent; gated by Shopify Customer Privacy API |
| Customer service communications | Contract performance / Legitimate interest | Responding to your inquiries |
| Product recommendations | Legitimate interest (Art. 6(1)(f)) | Improving your shopping experience |
When we use legitimate interest as our basis, we've checked that it doesn't outweigh your privacy rights. You can object anytime — email us.
Canadian Privacy Rights (PIPEDA & Quebec Law 25)
Effective March 1, 2026
If you're in Canada, your personal information is protected under PIPEDA (Canada's federal privacy law). Quebec residents also have rights under Quebec Law 25.
Your Rights under PIPEDA
- Access: Ask what personal information we hold about you. We respond within 30 days.
- Correction: If something's wrong, tell us and we'll fix it.
- Withdraw Consent: You can withdraw consent for how we collect, use, or share your information at any time (subject to legal or contractual limits).
- Complain: Not satisfied with our response? File a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
Quebec Residents
- Data Portability: Request a copy of your data in a standard format.
- De-indexing: Ask us to stop disseminating your information if it violates the law or a court order.
- Impact Assessments: We run privacy impact assessments on new projects that collect personal data, as Law 25 requires.
- Breach Notification: If a privacy incident involves your data, we notify you and the Commission d'accès à l'information du Québec.
Privacy Officer
Email: hajdezemerofficial@gmail.com
Subject line: "Privacy Request — Canada"
We acknowledge within 10 business days and give a full response within 30.
Swiss Data Protection (nFADP)
Effective March 1, 2026
Switzerland has its own data protection law — the nFADP (DSG). Here's what that means for you:
Your Rights
- Access: Ask what personal data we process, why, who sees it, and how long we keep it.
- Correction: Something inaccurate? We'll fix it.
- Deletion: Request deletion of your data (unless we're required by law to keep it).
- Portability: Get your data in a standard electronic format.
- Object: Tell us to stop processing. We stop.
Data Controller
Happy Trading LLC (d/b/a Hajde Zemer)
30 North Gould Street, Ste R
Sheridan, WY 82801, United States
Email: hajdezemerofficial@gmail.com
Supervisory Authority
Complaints go to the Federal Data Protection and Information Commissioner (FDPIC):
www.edoeb.admin.ch
Cross-Border Data Transfer
Your data may be transferred to the United States for processing. We use standard contractual clauses and other legal safeguards approved under Swiss law to protect it.
Do Not Sell or Share My Personal Information
Effective March 1, 2026
Under the California Consumer Privacy Act (CCPA/CPRA) and similar state laws, you can opt out of the "sale" or "sharing" of your personal information for targeted advertising.
We share cookies and advertising IDs with Meta and Google for ad targeting. Under CCPA, this counts as "sharing."
To opt out:
- Email hajdezemerofficial@gmail.com with subject "Do Not Sell"
- Turn on Global Privacy Control (GPC) in your browser — we honor it
- Reject cookies via our consent banner
We don't sell data from anyone under 16.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at hajdezemerofficial@gmail.com or contact us at 30 N Gould St, Suite R, Sheridan, WY, 82801, US.
For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.