Terms of service
Last updated October 29, 2026
Thank you for visiting the Hajde Zemer website, www.hajde-zemer.com (“Site”) owned and operated by Happy Trading LLC (d/b/a Hajde Zemer) (“Hajde Zemer”, “us” or “we”). You should not access this Site or use our services until you have carefully read and agreed to these terms and conditions of use (the “Terms”) which govern your access to and use of this Site. These Terms apply to all Site visitors’ access to and use of the Site.
Using this Site
Please use a standards-compliant web browser such as Safari 3.0+, Chrome or Firefox 3.0+. Javascript must be enabled to use the Site.
Terms of Use
By using our Site, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.
Termination Clause
We reserve the right to terminate your access to our Site, without cause or notice. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
Unlawful or Prohibited Uses
As a condition of your access to and use of this Site, you may not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not disrupt, disable, overburden, or impair any function of the Site; attempt to gain unauthorized access to any portion of the Site; use data mining, robots, spiders, scraping or similar automated or manual methods; or circumvent or modify any feature of the Site.
Cancellation Policy
Orders cannot be changed once they are placed. If you are in the EU or UK, you keep your 14-day right to cancel, explained in our Refund Policy. If an in-stock order has not shipped within 14 days, contact customer service to request a cancellation. Pre-orders ship within the window shown on the product page.
Return Policy
Returns are covered by our Refund Policy. EU and UK customers may cancel within 14 days of delivery for any reason; you cover the return shipping and we refund the purchase price to your original payment method. Everywhere else, all sales are final. If an item arrives faulty or you received the wrong item, email us a photo and we will put it right.
Copyright & Trademarks
All content of our website including text, graphics, logos, button icons and images are property of Happy Trading LLC (dba Hajde Zemer) and are protected by the United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with hajde-zemer.com. Any other use of our Site, content, images or information contained therein, including reproduction and internet links, is strictly prohibited without our prior written permission.
Content You Share With Us
When you send us a review, photo, video or other content through our review form, ambassador program or email, you confirm it is yours to share and you give Happy Trading LLC (dba Hajde Zemer) a non-exclusive, royalty-free, worldwide permission to use, reproduce, edit for length and format, and publish it, with your first name and last initial or social handle, on our website, social media and advertising. You can ask us to stop using it in new posts and ads at any time by emailing hajdezemerofficial@gmail.com.
Secure Processing
hajde-zemer.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.
Privacy
HAJDE-ZEMER.com respects our customers account information as private and confidential information and does not sell it for money. We share it with the service providers needed to run the store and deliver your order, and with advertising platforms such as Meta, Google and TikTok to show and measure our ads, as described in our Privacy Policy, where you can also opt out. Your information is secured and encrypted with the Secure Socket Layer Software. Our use of any information you provide via the Site shall be governed by our Privacy Policy located at https://hajde-zemer.com/policies/privacy-policy. We urge you to read our Privacy Policy. You acknowledge that you are solely responsible for the accuracy and content of such information.
Shipping
We ship worldwide. Rates, the free-shipping threshold and delivery times by region are listed in our Shipping Policy, and the exact rate for your order is shown at checkout before you pay. Orders are shipped with carriers including YunExpress, UPS, USPS and DHL Express, depending on the destination.
Orders are processed within 2 to 5 business days. Items in one order may ship separately, in which case you receive a tracking email for each parcel.
If a parcel is lost in transit or arrives damaged, email us with your order number and photos and we will work with the carrier to put it right.
Orders shipped outside the United States may be subject to import duties and taxes set by the destination country. These are the customer's responsibility unless they are collected at checkout.
Sales Tax
Sales tax is charged on orders shipped within the United States where required by law. The exact amount is calculated for your local tax jurisdiction and shown at checkout. For orders shipped outside the United States, see Shipping above.
Contact Information
hajdezemerofficial@gmail.com
customer service hours: Monday - Friday 9:00 am - 6:00 pm EST
Accessibility
Hajde Zemer is committed to providing a website that is accessible to all users, including individuals with disabilities. Our website is designed and maintained to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we actively work to meet the accessibility requirements of the Americans with Disabilities Act (ADA) as applied to digital commerce. We regularly review our website to identify and address accessibility barriers. If you have difficulty accessing any content or features on our website, please contact us at hajdezemerofficial@gmail.com and we will make reasonable efforts to provide the information or service through an accessible alternative.
Use of Artificial Intelligence
Hajde Zemer uses artificial intelligence (AI) tools to enhance our services, including customer support, product recommendations, and content creation. AI-assisted communications are supervised by our team. Our use of AI is governed by the disclosures in our Privacy Policy. By using our Services, you acknowledge that AI-assisted tools may be used in the course of providing our Services to you.
International Fulfillment
We use third-party logistics providers, including international fulfillment partners, to process and ship your orders. By placing an order, you acknowledge that your shipping information (name, address, and order contents) will be shared with our fulfillment partners as necessary to complete your order. All fulfillment partners are contractually required to protect your information and use it solely for order processing and delivery purposes.
Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in the State of New York. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
You and Hajde Zemer agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Hajde Zemer each waive any right to a jury trial.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
Indemnity
You agree to defend, indemnify and hold us, our directors, officers, employees, agents and affiliates harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys’ fees, in any way arising from, related to or in connection with your use of the Site, your violation of the Terms or the posting or transmission of any materials on or through the Site by you, including, but not limited to, any third party claim that any information or materials you provide infringes any third party proprietary right.
Disclaimer of Warranties
YOU UNDERSTAND AND AGREE THAT:
THE SITE, INCLUDING, WITHOUT LIMITATION, ALL CONTENT, FUNCTION, MATERIALS AND SERVICES IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING SERVICES OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS, USEFULNESS, OR CONTENT OF INFORMATION, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR THE FUNCTION, CONTENT OR SERVICES MADE AVAILABLE THEREBY WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. HAJDE ZEMER MAKES NO WARRANTY THAT THE SITE WILL MEET USERS’ EXPECTATIONS OR REQUIREMENTS. NO ADVICE, RESULTS OR INFORMATION, OR MATERIALS WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE.
Limitation of Liability
IN NO EVENT SHALL WE, OUR AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR DIRECTLY OR INDIRECTLY RELATED TO THE USE/MISUSE OF, OR THE INABILITY TO USE, THE SITE OR THE CONTENT, MATERIALS AND FUNCTION RELATED THERETO, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, DATA OR SALES, OR COST OF SUBSTITUTE SERVICES, EVEN IF WE OR OUR REPRESENTATIVE OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF US TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THE TERMS OR YOUR USE OF THE SITE EXCEED, IN THE AGGREGATE, $100.00.
Governing Law Clause
These terms and conditions are governed by the laws of the United States of America and the laws of the State of New York.
General Information
The Terms constitute the entire agreement between you and us and govern your use of the Site, superseding any prior agreements between you and us.
Any claim or cause of action you may have with respect to us or the Site must be commenced within one (1) year after the claim or cause of action arose.
Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
The Terms inure to the benefit of our successors, assigns and licensees. The section titles in the Terms are for convenience only and have no legal or contractual effect.
SMS / Text Message Terms
These SMS / Text Message Terms apply if you sign up to receive text messages from Hajde Zemer, operated by Happy Trading LLC (d/b/a Hajde Zemer). They are part of these Terms.
Our text programs
United States and Canada: Hajde Zemer texts are sent from a phone number through our text messaging provider. Reply STOP at any time to cancel, or HELP for help.
United Kingdom, Germany and Switzerland: Hajde Zemer texts are sent from the branded sender name "HajdeZemer". This sender cannot receive replies, so replying STOP or HELP will not work. To opt out, use the unsubscribe link included in each message, or email us at hajdezemerofficial@gmail.com.
What you will receive
By signing up, you agree to receive recurring automated marketing text messages from Hajde Zemer at the mobile number you provide. These may include offers and promotions, new product drops and restocks, reminders about items left in your cart, and updates about your orders.
Consent to receive text messages is not a condition of any purchase.
Message frequency
Message frequency varies. We typically send up to 6 messages per month, and may send more during sales events.
Costs
Msg & data rates may apply. We do not charge for our text messages, but your mobile carrier's standard message and data rates may apply.
How to opt out
In the United States and Canada, reply STOP to any message. In the United Kingdom, Germany and Switzerland, tap the unsubscribe link in any message. In any country, you can also email hajdezemerofficial@gmail.com with the mobile number you want removed. Once you opt out, we will stop sending marketing texts to that number. You can sign up again at any time.
Help
In the United States and Canada, reply HELP to any message. Anywhere, you can email us at hajdezemerofficial@gmail.com.
Eligibility
You must be at least 18 years old, or the age of legal consent in your country if that is higher, to sign up. You must be the account holder of the mobile number you provide, or have the account holder's permission.
Changing your consent or number
You can withdraw your consent at any time using the opt-out methods above. If you change or give up your mobile number, please opt out from that number or email us so we can remove it.
Carriers
Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is not guaranteed.
Privacy
We do not sell your mobile number, and we do not share your mobile number or text message consent with third parties for their own marketing. Our use of your information is described in our Privacy Policy.